Doug is amazing! He does what he can to help the customer!
One of the best experiences I’ve been through in dealing with major car repairs. Doug the service advisor was nice, professional, prompt and an all around good guy. I would highly recommend the service shop to any BMW owner in the area and surrounding areas because they are not only good at their craft but they know how to treat customers the right way, especially under tough circumstances. Thanks Doug! You are a blessing!
Greg was awesome
I came to BMW Clear Lake for an oil change and a recall less than week ago and had a great experience. Doug was my service advisor. Scheduling an appointment was easy and quick. The services I needed took a while to complete so Doug gave me a loaner car. I dropped off my car and was out of the dealership in less than 30 minutes. Doug notified me when my car was done. When I came back to pick up my car, he had left for the day but arranged everything so that the checkout process would go smoothly for ...
Had some issues with my Mini Cooper 2014. Engine light came on among some other issues. David Tyson got me right in to get my car looked at. They fixed my baby right up by the end of the second day. They did an amazing job. She runs smoothly and just overall feels better driving her. Just like new! Thanks David! You took great care of my car and me. You are the best!
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