Advantage BMW of Clear Lake Reviews & Testimonials

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DealerRater Dec 30, 2020

I can not say enough GREAT things about the Service at Advantage BMW Clear Lake. Purchased my first ever BMW 8/2020. I purchased at another BMW dealership, I purchased a Certified 2017 540i and I wanted the white interior and had no time to wait. I immediately contacted Clear Lake BMW and told them I wanted to establish a relationship with them, they are close to my home. I have been dealing with Greg E. in Service. Greg and his team are amazing. ANYTHING I need, immediate email, phone call, etc. no waiting. I had to recently take my car in for ...

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DealerRater Oct 25, 2020

Great purchasing experience with Brandon Jones. We began in the used car section looking for a late model car and Brandon suggested we look at the 2020 demos. It was the best thing ever! He gave us an amazing deal and was very low pressure, if any at all. We were able to purchase our first BMW and are thrilled! Thank you, Advantage BMW!

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DealerRater Jun 29, 2020

I’m very pleased with the services provided. My car presented problems along the way but the manager Eric Sanchez took great care of every single issue. Very friendly staff. Grateful Lourdes and Jesse Garcia. Representing well the BMW Brand. A+++

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DealerRater Dec 29, 2018

Finaly an honest and knowledgeable customer service oriented new car sales manager to add to the best service Department in all of the BMW world and a great Businesses Manager

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DealerRater Jun 29, 2017

You can't get any better that sales person Alex Najem. He is very good in what he does saling cars. Very professional and acknowledgable in the BWM's on the market. Great human skills and communication skills working with the public. Alex is up front and to the point. I've bought many cars over the years from different locations (dealerships) and he's gotta be one of the best I've ever dealt with..

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DealerRater Jan 8, 2017

Always professional and customer service oriented. ..and in keeping with excellent service of my 3 rd BMW for required maintenance and exceptional warranty work and follow up

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DealerRater Oct 15, 2016

Very Great customer service and very helpful in answering all of our questions and explaining everything very warm and welcoming invoronment ASK FOR ALEX ZENATI !!!!

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DealerRater Sep 13, 2016

Overall, Exceptional customer service from Dustin Bartley!!.. He was genuine and patient from the beginning!..I was sold within 20 mins, of being there. I was more then satisfied with the customer service, I received! Thanks again, Dustin. L.Kelly

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DealerRater Aug 7, 2016

This is our second BMW and we can't say nice enough things about that place, Mickey, Jacob, and Nathaniel. Why go anywhere else? We buy pre-owned and they are always so clean.

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DealerRater Aug 5, 2016

I had the greatest experience ever!!! The staff was extremely helpful. Thanks to Mickey Winston and Nathaniel Dickout ..You guys are the best. Thank u so so much. I just love my car.

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DealerRater Aug 5, 2016

Mickey Winston I really wanted to thank you for the painless and fun car buying experience. I am very pleased with your selling style. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype! Again, many thanks! Scott Keefer - Finance Manager I thoroughly enjoyed purchasing my G37 from Advantage BMW Clear Lake, which is something I could not say about most previous car-buying experiences! I really appreciate the great service. Thank you!

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DealerRater Jul 20, 2016

I had an issue with my car and after 2 years of trying to solve the issue with some other dealers, I went to Advantage BMW Midtown, I was lucky to find Harry, his is a very humble person with high technical competencies with BMW cars, his sincere advice make you take the right decision. He called me to provide the car diagnostic on time and with a right budget. His friendly attitude and kindly matters make you feel comfortable. I absolutely recommend Harry Fernandez, I had recommended him to some others friends and they have called to thanks me for ...

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DealerRater Feb 19, 2016

I recently purchased my second BMW from Cue Nadaraja and it was such a stress free experience. I felt at ease and was not pressured to make a decision to purchase. Mr. Nadaraja was extremely helpful, thoroughly knowledgable, and assisted in a very professional manner. I am extremely satisfied with my purchase and the great customer service that I received, not only from my sales person, but from every employee who assisted me with my purchase.

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DealerRater Jan 28, 2016

Just bought my 4th BMW. 2nd from this location. As long as I drive this brand I will continue to buy from Clear Lake BMW. I love my service adviser Jason Creacy. Being that he was a Master Tech before a service adviser allows me to have faith in him. Most Service people feel like salesmen. Which is not a good thing. He is always upfront with me and even when issues arise that are out of the norm he goes above and beyond to rectify the issue. I could sit and talk to him all day even if it ...

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DealerRater Jul 29, 2015

Advantage BMW midtown is very supportive with my BMW needs! They are above and beyond my expectations and special thanks to Gus Quintero who always go the extra mile for me! Thanks again

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DealerRater Jun 3, 2015

Took my car in for a recall and I was treated great! My service representative Cheryl is a model for professionalism and I love the overall customer service

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DealerRater Mar 3, 2015

I decided to give BMW Clear Lake A try because it was so close to my house. I bought a 2013 BMW 328I and had a few issues with the car. I understand we all make mistakes. Alex my salesman took that opportunity and made everything right. He went above and beyond what I would expect any dealership to do. I give them an A+.. From the service department to the sales department every experience was great. Staff is friendly, Service is great. Ask for Alex he will take care of you.

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DealerRater Feb 28, 2015

Absolutely love this place. Staff is always friendly and works as quickly as possible. Clean environment to wait In when I need to. Will continue to use this service center for all my needs.

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DealerRater Apr 3, 2014

Joshua Rucker located the car that my daughter wanted and had it ready for us to view. It was perfect for her and we had it purchased within the day. It was a real pleasure working with Joshua. - Randy

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DealerRater Dec 18, 2013

Thanks to Cue Nadaraja, my new BMW purchase was very smooth and painless! Cue was very nice in pointing out all of my options and presenting every suggestion that I had to the manager. The low pressure and genuineness of Cue was a pleasant surprise and totally contributed to my buying my car here. And because I did not have time for the vehicle orientation on the day of my purchase, Cue had me come back on another day and he showed me all the workings of the car that he didn't get to show me before. Overall, a ...

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DealerRater Dec 6, 2013

I walked into the ClearLake Advantage BMW dealership on 11/22/2013, hoping to purcahse a certified pre-owned BMW 328i 2011-2013 model. I was met by Mr. Cue Nadarajah, who sat myself and my mother down, provided us with refreshments, made sure we were comfortable and proceeded to provide me with several options. He listened to my requirements, affordability limitations and put forth the best options available to me. I had not purchased a new car in almost 10 years, and was very nervous about taking this step. Mr. Cue, put mind at ease, explaining every step of the process and answering all my ...

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DealerRater Sep 5, 2013

I must say that Dereck took really good care of me and my daughter. I first talk to Dereck about a 07 BMW 328i that they had on their lot for sale, I informed him that I was approve with my credit union and what my budget was. Dereck informed that he would check to see in the vehicle was still available and call me back, he called back in about 15min to tell me that the vehicle had sold. I then decided to take my business to another dealer and found the same car that was lower in price then ...

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DealerRater Aug 27, 2013

Aside from a major hiccup that was finally resolved this dealer is great. The price of the vehicle was great and even though the process wasn't as easy as I would have liked it to be, the issue was finally resolved.

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DealerRater Jul 8, 2013

Advantage BMW Clear Lake is consistently the best with customer satisfaction. My service manager, Jason Creacy, goes above and beyond to make the appointment satisfying - from selecting a date that works for me with a comparable loaner vehicle, to providing the service in a timely manner. Jason is knowledgeable, as he has worked in the service area prior to becoming an advisor. I have the utmost appreciation for his role as my advisor and have, and will continue, to recommend this dealership to my friends. Thank you Jason!

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DealerRater Jun 20, 2013

Dereck made the buying process very plesant, straight forward and easy. No high pressure sales or other tactics. Dereck was very accessible and responsive during the process in terms of answering my questions and providing information. I would recommend Dereck and this dealership to a friend or family member and would do business here again in the future.

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DealerRater Jun 16, 2013

First, let me say I live outside of Dallas, however, I purchased here. From the initial contact, via email, Dereck was attentive and genuine. After chatting for a couple days, I decided to place my order with Dereck because I trusted him. Six weeks later I picked up my new BMW and everything went as smooth as The beginning. At end of the day, this is about a relationship, not just buying a car. I'm glad I found my new BMW salesman, Dereck. Great job to everyone!!! Bobby E. Denton, TX

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DealerRater May 9, 2013

Thank you Zeke for providing me with excellent customer serivce and follow up. You were very understanding and professional with investigating the circumstances surround my BMW. Thank you

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DealerRater Feb 15, 2013

I love my new 750 and wwas very pleased with the entire process of purchasing it from Adavntage BMW with Captain Chris Castillo. He is very knowledgable about the various products and features, explained everything to us in a very thorough manner, and most importantly I felt I could trust him with regard to the final deal we negotiated. Will definately be back to purchase from Chris again.

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DealerRater Feb 13, 2013

My husband and I stopped in at Advantage BMW with the intent of "just looking." We had planned to visit the different luxury car dealerships that day to determine what we wanted. Chris approached us to inquire what we were looking for. After discussing our wants and needs, we test drove a 740. Needless to say, that was "all she wrote." Chris was very thorough in explaining the vehicle features and was not at all pushy about a sale. He made the process very easy. Needless to say, we drove a vehicle home that night. We truly ...

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DealerRater Jan 30, 2013

Chris was great! Extremely knowledgable, courteous, and straight forward. I had a great experience leasing my new BMW from him and I would easily recommend him to anyone I know looking for a BMW.

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DealerRater Jan 29, 2013

I came in to just take a look for at the cars that were there. I wasn't planning on buying a car that day, but Chris asked me what I was looking for and pointed me in the direction I wanted. It fit my budget and I was pleased with the prompt and friendly experience I had. When I take my car in for service, I drop by to say hello. -Marcelino

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DealerRater Jan 29, 2013

I do not guage dealers and sales people by the ramp up to buying a car. If that part of the experience is negative, I leave. I guage the experience in the follow up. Advantage, and Chris Castillo in particular, has been excellent in all follow up matters/service issues that have arisen. THe repair department has been superb in turn around time. I have no reservations recommending this dealership.

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DealerRater Jan 14, 2013

Captain Chris Castillo is the best salesman I have ever worked with. He is knowledgable beyond any BMW representative I have ever talked to and has a great history with selling this remarkable automobile. I first met Chris ten years ago when I bought my yacht from him. I walked in to the Clear Lake showroom last month and wanted to test drive a 7 series. Chris demonstrated the attributes of the BMW and I was suddenly a convert. I had purchased three Mercedes in previous years and quickly learned what I had been missing. Captain Chris treats his clients like ...

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DealerRater Aug 16, 2012

I stopped at Advantage BMW in the driving rain to look at two Ford 250's. As I was checking the prices, I was surprised to see Chris come to my assiatance. As we were returning to his desk, he told me of another truck they had received the previous day. We promptly returned to the back lot and he showed me the truck I now own. captain Chris had the vehicle made ready by the following afternoon, and after an extensive test drive,I knew that I wanted to deal with Advantage. The purchase was as smooth as silk. I ...

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DealerRater Jul 21, 2012

Chris helped my husband so much when we decided this was the car we wanted. He jumped through hoops to get us locked in with the purchase and we truly appreciate all he did. We absolutely love the 2006 z4 we purchased. Thank you!!!!

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DealerRater Jul 1, 2012

Great Overall Experiance!!! Chris was very helpful and guided me in my first BMW purchase. Finance was so easy and I like the deal I got.

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DealerRater Jun 19, 2012

I am extremely picky when it comes to car purchases and this go round was no different. I walked into the dealership with clear expectations regarding the vehicle I wanted, features, price, and level of professionalism I expected to encounter during the process. Not only was I pleased, but the level of courtesy, straight-forwardness with regard to the details of the transaction, as well as use of my time spent while processing everything went extremely well, in fact it far exceeded my expectations. Chris truly did make this purchase as easy and painless as possible and always had the value ...

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DealerRater May 23, 2012

Let me start out by saying Chris Castillo was amazing given how hard I am to please. I shopped four stores looking for a knowledgeable advisor and the best deal. This was my first Seven Series and wanted every option. If I spend 102k for a car I want 102k worth of service. Castillo not only gave me first class service but more importantly he shot me straight from the beginning. I love my new BMW and am looking forward to working with Capt Chris in the future on my next car deals. I had a hard deal to do ...

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DealerRater May 5, 2012

Chris Castillo is the most friendliest, courteous, and professional salesman I have ever met. Not pushy at all. He was very patient, as it was two months from our very first visit until our actual purchase date. Chris made us feel very comfortable and at ease in purchasing our BMW. We are confident that Chris's offer to assist us with anything (even after the papers were signed) is sincere and honest. We have purchased cars at Advantage BMW Clear Lake in the past, and were familiar with the level of service they provide, yet it was still a very ...

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DealerRater Apr 13, 2012

I went online to try and find an SUV,and i came across several that i liked. I called in and dealt with Drew, and he gave me several nice choices. I waited around for a few more days and naturally, i went to see if i could find the best deal. i searched in two other states, and all over houston, and i have to say, working with Drew was the best BMW experience ive had. This is my first BMW X5 and hopefully it wont be my last. Thanks for all you have done for me Drew, you ...

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DealerRater Jun 30, 2011

I purchase a 2005 BMW 328 I From Tom Mites and I could not be more pleased. I received an awesome price on a wonderful car. Tom Mites was very friendly and courteous and I will recommend Advantage Clear Lake to all of friends. Thanks Tom I do love my car.

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DealerRater Jun 26, 2011

I have never been to a dealer that does so much to make sure they have gone out of their way to keep me satisified. These guys actually have fun doing what they do, and treat you like a friend and not just like the flavor of the moment. Cue is an outstanding salesman and Randy is an outstanding manager. There is a reason this is my forth purchase from Advantage Clear lake.

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DealerRater Oct 9, 2010

Wally Spence was extremely helpful and the service department was great. They gave me a rental and called me as soon as the service was complete, the same day. This dealership was very friendly and cooperative! i look forward to doing buisness in the future.

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DealerRater Mar 17, 2010

Second time I needed service, I always wait until the last moment, rush in and ask them to do service ASAP. They do, give me a loaner to run errands, then I get a call on my cell saying it's ready 2 hours later! I've leased for almost 6 years now and have NEVER received anything less than the best service! For this, I'll drive BMW's from BMW Advantage Clear Lake always.

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DealerRater Jun 3, 2008

The Internet Sales Experience was Awesome! I did most of the process over emails, they were informative, honest, and very helpfull. If you are looking for a BMW they are the dealership to purchase from. When I went to the dealership they had everything ready for me..... I love my new car!!!!!

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DealerRater Sep 1, 2004

Great experience. Love the car!!! Everyone in the dealership is always friendly every time you walk in.

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DealerRater Dec 5, 2003

Consistent exceptional service for all work since 1998.

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Advantage BMW of Clear Lake Reviews Testimonials

Reviews & Testimonials | Advantage BMW of Clear Lake