In forty years of buying cars and servicing them I've never received better service from a dealer. Specially from service managers, Fidel the service manager has always taken time to discuss issues I had questions about and personally made sure everything was done correctly. This company has bent over backwards to assure customer satisfaction no matter if it was a simple oil change or a major repair. This is my fifth BMW and I'm sure the next will be also. and from the advantage team for sure.
Excellent customer service, they provided a brand new car as loaner during the time my car was being serviced. I wish I could give them more than 5 stars. I am very pleased with their service
Van Mai @ Advantage BMW Clearlake is a true professional, very focused, great listener and pays attention to all the details. It is always a pleasure working with him. Highly recommend
I Was looking for a certain vehicle and received wonderful assistance from Daisy G. She kept us up to date and was available when we needed her which was usually a little later than they’re open. She was also very helpful when signing paperwork. She sat with our active toddler which was super helpful to this mom. May not sound like a big deal but it’s the little things that count. Thank you Daisy G for everything. Highly recommended.
Carlo was great!!! Thank you for helping me today and for letting me know what was going on with my vehicle.
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